A true professional is an article in Resident Evil Recollections. It was uploaded on 12 May 2016.
During Jake's campaign in Resident Evil 6, Jake and Sherry are once again attacked by the relentless Ustanak.
While the pair may have been caught off-guard, the BSAA soldier they're with calmly delivers a one-liner about having to deal with another B.O.W.
His name isn't mentioned in the game, and we don't get to spend much time with him but I really enjoyed his attitude while it lasted.