(Capcom's primary storyline)
Nguyen Thi Kwan, known simply as "Kwan", was a second grade student at Marhawa Academy.
Just before the viral outbreak at Marhawa, Kwan overheard Bindi Bergara's public warning and was terrified. Shortly after the dispersal of C-Virus by Nanan Yoshihara, Kwan armed herself with a baseball bat. Finding a fellow student, Yang Tai Ming being attacked by a zombified student, she smashed her head open with the bat to save him. The two then ran through the corridors to get to a staff room to hide in.