The Reception desk (受付 Uketsuke?)[1] is a location featured in both Resident Evil 2 and Resident Evil Outbreak File #2. It also appears briefly in Resident Evil: The Umbrella Chronicles and Resident Evil: The Darkside Chronicles.


This room has a reception counter connected to the West office.


Resident Evil 2

This room contains an Item Box and the Police memorandum file. Upon walking up to the window in the back, a Licker will crawl up on the outside.

There's a desk located on the far right side which can be opened by Claire using the lockpick and by Leon by using a Small Key. The desk will contain a F. Aid Spray during Claire A & B, H. Gun Bullets during Leon A, and Shotgun shells during Leon B.

During Leon B and Claire B, there will be two zombies in the JP version, and three zombies in the USA version.

Resident Evil Outbreak File #2

Walking up to the window in the back will cause a Licker to crawl by outside, mimicking what happens in Resident Evil 2.

Resident Evil: The Umbrella Chronicles

The Reception Desk can be accessed during HUNK's scenario. When HUNK pauses briefly to look at the double doors in the Main hall, quickly shoot them and he will enter the room. The ultra-powerful Handcannon can be found in here.


Resident Evil 2
Location Localization Original Script
Reception desk There's an office over by reception desk.
Desk at the front Nothing out of the ordinary.
Window (Where the licker crawl outside) It's too dark to see anything outside.
Small Desk (Leon)

The desk is locked. Will you use the Small Key? Yes/No




  1. Tahara (ed.), Official Guide Book, p.88.